How do I access the video training?
  1. From the Home Page click on My Courses. 
  2. You may be asked to log in again. Once logged in, scroll down to Your Courses.
  3. Click on the Yoda 2023 Monthly Video Training link.
  4. Click on Course Content for the videos.
  5. For documents, click on the Materials tab above the Course Content.
When will the training videos be available each month?

By 9:00 a.m. CT on the 3rd Wednesday of each month, beginning November 2023.

How long are the videos?

Each video/month will be different, current projections are an average of 3 – 5 hours of videos each month. This time range includes both the Advisor Learning videos and the Back Office Learning videos.

Will I have access to all the videos for the full year?

Yes

How do I change my password?
  1. From the Home Page, click on the Sign In link.
  2. Once on the Sign In page click on the Lost your password? hyperlink. 
  3. On the new page, enter your username or email and click on the Get New Password button.
  4. You should receive an email to reset your password.
  5. If the reset password process does not work,  click on the Contact link on the Home Page and let us know the password reset is not working.
Password Reset: What if I didn't get my password reset email?

Click on the Contact link from the Home Page and let us know. We will reach out to you and can reset manually.

How do I change my credit card on file?

Click on the Contact link from the Home Page and let us know. We will reach out to you and send you a link.

Login Issues: What do I do if I can't get logged in?
  1. Confirm that you are using the email used to register.
  2. If still unable to log in, Click on the Contact link from the Home Page and let us know. We will reach out to you.
I keep getting an error message stating "There is no account with that username or email address".
  1. Confirm that you are using the email used to register.
  2. If still unable to log in, Click on the Contact link from the Home Page and let us know. We will reach out to you.
Course Materials: A visual shared at the event is missing from the course materials. Can it be added?

Probably so. Please click the Contact link from the Home Page and let us know what is missing.